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Also in Gatineau :
Centre d’aînés de Gatineau
Le Mimosa du Quartier (French only)



The history of the Inter-Section Centre began with sad news: Monique Cormier-Gagnon, a Gatineau resident and mother of a schizophrenic son, learned in the mid-80s that her son ended his life in the Hull detention centre.

During her mourning, she discovered how few emergency and rehabilitation services were available for people with mental health problems. That’s when Ms. Cormier-Gagnon decided to set up a service centre whose mission would be the rehabilitation and social reintegration of adults with mental health problems: the Inter-Section Centre opened as a day-centre in 1988.

Location Gatineau, 274,000 inhabitants
Founded 2014
Number of units 35 permanent apartments including 5 for people with reduced mobility
Clientele People struggling with mental health problems
Employees 1, part time
Financial partners SHQ, City of Gatineau
Federation ROHSCO

portraits_intersection3_rondesThe center quickly became too small to serve its growing clientele and moved from one location to another, finally purchasing its current site on St. René West in Gatineau in 1998. At that time, however, it was still just a day-centre and there was a demand for permanent housing. It was difficult at the time for people with mental health problems to find safe and affordable housing in the region.
The rapid transformation of the centre continued and, in November 2014, it inaugurated a new four-storey building with 35 housing units on the top three floors. The spacious three-and-a-half room units each have a large open area, kitchen-living room, bedroom and bathroom.
The apartment includes a stove, refrigerator, cable TV and a balcony. The building also offers five units for residents with mobility problems.
To become a resident, a selection interview is required and several criteria are taken into consideration:

“We have waiting lists. People who come here have been met and all have undergone interviews. We want autonomous individuals. There are 35 people with mental health issues who have to get along and live together; it is not always obvious. People are referred by various institutional stakeholders, community groups or by experts.”
– Danny Lyrette, coordinator

The organization benefits from the Quebec rent supplement program, which allows tenants, who are almost all on welfare, to pay just 25% of their income on rent. Although the day-centre can rely on experience gained over 15 years, the housing complex is a new stage in the impressive growth of Inter-Section. “Housing is new for us,” admitted Danny.

“Fortunately, we had the help of ROHSCO (Regroupement des OSBL d’habitation et d’hébergement avec support communautaire de l’Outaouais) and we can also learn from other organizations in the region that have experience in mental-health housing. That said, we are the only ones offering this type of housing in the mental health area“

portraits_intersection2_rondesThe centre offers five services that cover all spheres of regular life: leisure, training, psycho-social support, employability programs and support programs for members of the public grieving a suicide. The canteen, for example, employs some of the tenants through an Emploi-Québec action program. The Inter-envol Cooperative, or COOPIE, a social economy business that specializes in scanning documents, allows others to train as scanning technicians, a title that will allow some to find full-time work.

portraits_intersection1_rondesIn addition to the canteen area, the first floor
also houses a community radio station, which broadcasts three hours of live programming daily, and a community hall. Among the spaces set aside for directors and employees are offices for psycho-social councillors. Their actions are multi-layered. Among others activities, there is the “Grief after suicide” program, which provides collective or individual support groups where everyone can speak freely at their own pace and with the utmost respect.


A first glimpse the centre shows the collective and participatory approach: a dozen people are and talking around the cafeteria tables, not far from a pool table. Large windows overlook an outdoor patio and the office of community radio station is broadcasting on the Internet.

“We like it here!”

Also in Gatineau :
Centre d’aînés de Gatineau
Le Mimosa du Quartier (French only)

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